{"id":2349,"date":"2025-02-27T16:31:08","date_gmt":"2025-02-27T16:31:08","guid":{"rendered":"http:\/\/sw-themes.com\/porto_dummy\/?page_id=2349"},"modified":"2026-04-25T05:35:11","modified_gmt":"2026-04-24T21:35:11","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/ginseng.hk\/en\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2349\" class=\"elementor elementor-2349\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0549b08 e-flex e-con-boxed e-con e-parent\" data-id=\"0549b08\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-b71a378 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"b71a378\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-637862a e-flex e-con-boxed e-con e-parent\" data-id=\"637862a\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t<div class=\"elementor-element elementor-element-4717079 e-con-full e-flex e-con e-child\" data-id=\"4717079\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t<div class=\"elementor-element elementor-element-ab73b31 e-con-full e-flex e-con e-child\" data-id=\"ab73b31\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-d79054a elementor-invisible elementor-widget elementor-widget-porto_info_box\" data-id=\"d79054a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"porto_info_box.default\">\n\t\t\t\t\t<div class=\"porto-sicon-box style_1 top-icon text-left\"><div class=\"porto-sicon-top\"><div class=\"porto-just-icon-wrapper porto-sicon-img  porto-icon-d751713988987e9331980363e24189ce\" style=\"\"><img decoding=\"async\" class=\"img-icon\" alt=\"Icon Image\" src=\"https:\/\/ginseng.hk\/wp-content\/uploads\/2025\/02\/shop53-icon-2.png\" width=\"55\" height=\"47\" \/><\/div><\/div><div class=\"porto-sicon-header\"><div class=\"porto-sicon-title\" style=\"\">We're Here for You<\/div><\/div> <!-- header --><\/div><!-- porto-sicon-box -->\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60de67a elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"60de67a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;textEntrance&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Premium Care for Your Wellness Journey<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa28d12 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"aa28d12\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><span data-path-to-node=\"5,0,0\">Have questions about our 6-year Changbai Mountain Ginseng or need assistance with your subscription? Our team is dedicated to supporting your health goals. <\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae46f2c elementor-invisible elementor-widget elementor-widget-porto_info_box\" data-id=\"ae46f2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:600}\" data-widget_type=\"porto_info_box.default\">\n\t\t\t\t\t<div class=\"porto-sicon-box style_1 default-icon\"><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"\">We typically respond within 4 hours during business hours.<\/h3><\/div> <!-- header --><\/div><!-- porto-sicon-box -->\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a02ded elementor-widget elementor-widget-heading\" data-id=\"3a02ded\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><label style=\"color: #262626;font-weight: 700\">E-mail:<\/label> <a href=\"mailto:support@ginseng.hk\" style=\"text-decoration: underline\">support@ginseng.hk<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61643f4 e-con-full e-flex e-con e-child\" data-id=\"61643f4\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-dd6b4c5 custom-contact elementor-widget elementor-widget-porto_contact_form\" data-id=\"dd6b4c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_contact_form.default\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2870-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"2870\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/2349#wpcf7-f2870-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/2349#wpcf7-f2870-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2870\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2870-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p style=\"margin-bottom: 19px;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"contact-name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name *\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><\/p>\n<p style=\"margin-bottom: 19px;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" id=\"contact-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail *\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/p>\n<p style=\"margin-bottom: 19px;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"contact-phone\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone *\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span><\/p>\n<p style=\"margin-bottom: 2.65rem;\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"8\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-control\" id=\"contact-message\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Message *\" name=\"your-message\"><\/textarea><\/span><\/p>\n<p class=\"mb-0\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Contact Us Now\" \/><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-922c507 custom-toggle elementor-widget elementor-widget-n-accordion\" data-id=\"922c507\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1530\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1530\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is the \"Shenlong Graduated Wellness Rate\"? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"Simple-Line-Icons-arrow-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"Simple-Line-Icons-arrow-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1530\" class=\"elementor-element elementor-element-e41da0d e-con-full e-flex e-con e-child\" data-id=\"e41da0d\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-8c1afbf elementor-widget elementor-widget-heading\" data-id=\"8c1afbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">It is our loyalty program. You receive a 15% discount on your first two deliveries and are automatically upgraded to a 25% discount from the 3rd delivery onwards.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1531\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1531\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What is the minimum commitment for subscriptions? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"Simple-Line-Icons-arrow-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"Simple-Line-Icons-arrow-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1531\" class=\"elementor-element elementor-element-245da29 e-con-full e-flex e-con e-child\" data-id=\"245da29\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-1a98956 elementor-widget elementor-widget-heading\" data-id=\"1a98956\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><span data-path-to-node=\"14,1,1,0,1,0\"><span>To ensure the best health results, our wellness plans have a <\/span><b data-path-to-node=\"14,1,1,0,1,0\" data-index-in-node=\"64\"><span>90-day (approx. 3 months) minimum commitment<\/span><\/b><\/span><span data-path-to-node=\"14,1,1,0,1,1\"><span><sup data-turn-source-index=\"6\"><\/sup><sup data-turn-source-index=\"6\"><!--&gt;<\/sup><sup data-turn-source-index=\"6\">--><\/sup><sup data-turn-source-index=\"6\"><!--&gt;<\/sup><\/span><\/span><span data-path-to-node=\"14,1,1,0,1,2\">.<\/span>--><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1532\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1532\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How much is shipping? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"Simple-Line-Icons-arrow-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"Simple-Line-Icons-arrow-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1532\" class=\"elementor-element elementor-element-df0a09c e-con-full e-flex e-con e-child\" data-id=\"df0a09c\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-dacb103 elementor-widget elementor-widget-heading\" data-id=\"dacb103\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">We offer <b data-path-to-node=\"14,2,1,0,0,0\" data-index-in-node=\"12\">Free Shipping<\/b> on all orders.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1533\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1533\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do you ship internationally? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"Simple-Line-Icons-arrow-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"Simple-Line-Icons-arrow-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1533\" class=\"elementor-element elementor-element-6fbe7cd e-flex e-con-boxed e-con e-child\" data-id=\"6fbe7cd\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-f672a28 elementor-widget elementor-widget-heading\" data-id=\"f672a28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Currently, we focus exclusively on the Hong Kong S.A.R. market to ensure product freshness and regulatory compliance.<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Contact We&#8217;re Here for You Premium Care for Your  [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2349","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ginseng.hk\/en\/wp-json\/wp\/v2\/pages\/2349","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ginseng.hk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ginseng.hk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ginseng.hk\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ginseng.hk\/en\/wp-json\/wp\/v2\/comments?post=2349"}],"version-history":[{"count":27,"href":"https:\/\/ginseng.hk\/en\/wp-json\/wp\/v2\/pages\/2349\/revisions"}],"predecessor-version":[{"id":5334,"href":"https:\/\/ginseng.hk\/en\/wp-json\/wp\/v2\/pages\/2349\/revisions\/5334"}],"wp:attachment":[{"href":"https:\/\/ginseng.hk\/en\/wp-json\/wp\/v2\/media?parent=2349"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}